Why am I getting an error – Google/Facebook login failed?

Modified on Thu, 13 Mar at 11:54 AM

If you are experiencing an error when trying to log in using Google or Facebook, here are a few things you can check to troubleshoot the issue:


  • Make sure you are using the correct login method associated with your hoichoi account. For example, if you signed up with Facebook initially, trying to log in with Google or another method may result in an error.


  • Ensure that your Google or Facebook account is synced on the browser or device you are using to log in. Sometimes, a simple sync issue can cause login errors.


If you are still encountering issues, please reach out to our Customer Happiness team at support@hoichoi.tv. Our team is available to assist you with any login issue you may be experiencing.


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