If you’re being logged out of hoichoi automatically, don’t worry. This could be due to device settings, app updates, or account limits. Follow these steps to resolve the issue:
1. Check Your Internet Connection
A weak or unstable internet connection can cause automatic logouts. Make sure you have a stable Wi-Fi or mobile data connection.
2. Update the hoichoi App
Using an outdated app version can lead to unexpected issues. Visit the Google Play Store, Apple App Store, or your TV’s app store and update hoichoi to the latest version.
3. Clear App Cache
Old cache files may cause login issues. Clear them by following these steps:
- Android: Go to Settings > Apps > hoichoi > Storage > Clear Cache and then restart the app.
- iOS: Uninstall and reinstall the app, as iOS does not offer a cache-clearing option.
- Smart TVs & Streaming Devices: Go to Settings > Apps > hoichoi > Clear Cache/Data, then restart your device.
4. Reinstall the App
If clearing the cache doesn’t help, uninstall and reinstall the hoichoi app to ensure you have a fresh installation.
5. Check Device Limits
hoichoi allows streaming on a limited number of devices based on your subscription plan. If you've reached the limit, logging in on a new device may log you out of another one. You can manage your devices from your Account Settings.
Still Facing Issues?
If the problem persists, please reach out to us with details of your device, operating system, and any error messages you’re seeing. We’re happy to help!
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