If you've switched devices and see a "Subscribe Now" message instead of your active subscription, here’s what you can do:
1. Ensure You’re Logged In
- Tap on the Menu option in the hoichoi app to check if you're logged in.
2️. Check Your Login Credentials
- If you're already logged in but still seeing the prompt, ensure you're using the same account linked to your subscription.
- If you subscribed using Google, Facebook, or Apple ID, ensure you log in with the same method.
3️. Try Logging Out and Back In
- Sometimes, refreshing your login session can help. Log out and sign back in using the correct subscription details.
Still Facing Issues?
If you're unsure which account was used for the subscription or are facing login difficulties, reach out to our Customer Happiness Team at support@hoichoi.tv. We’ll be happy to assist you in restoring access to your subscription.
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