The quality of your video playback depends on your internet connection, device, and playback settings. Please follow these steps to adjust the video quality:
To Manually Change Video Quality:
- Start playing a video
- Click on the screen to bring up the player controls
- Click on "Quality"
- Select your preferred resolution
For the Best Video Quality:
- Ensure you have a strong and stable internet connection.
- Use Wi-Fi instead of mobile data when possible.
- Close other apps or browser tabs that may be consuming bandwidth.
- Make sure your device supports HD playback.
- Set the quality to "Auto" for an optimized experience based on your connection.
If Video Quality Is Consistently Poor:
- Check your internet speed using an online speed test.
- Restart your router or modem.
- Update the hoichoi app to the latest version.
- Try watching on a different device.
For further assistance, please feel free to contact us at support@hoichoi.tv.