If you receive the error message "This phone number is already linked to an existing account. Please login using the account," it means that the mobile number you are trying to use is already associated with an existing hoichoi account.
How to Resolve This:
- Log Out and Log Back In – Log out and log back in using the same mobile number. Enter the OTP sent to your number to complete the login process.
If the issue persists, please contact our customer happiness team at support@hoichoi.tv. Our team will be happy to assist you in regaining access to your account.
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