I'm getting an error - "You've exceeded the number of permissible streaming limit. Please stop watching in any of the devices to continue streaming"

This error occurs when you are streaming on multiple devices at the same time, exceeding the allowed limit based on your subscription plan. Here's how you can solve this quickly:

1. Stop Streaming on Other Devices:

• If you are watching on multiple devices, pause or stop playback on one of them and try again.
• Wait a few minutes before retrying to allow the system to refresh your session.

2. Manage Devices in Your Account:

• If you are unsure which devices are currently streaming, you can check the logged in devices under Device Management section in the hoichoi website or app.
• Review and remove any unnecessary or inactive devices linked to your account.

3.Subscription Plan Limitations:

• Different hoichoi plans come with specific device limits. Ensure that you are within the allowed number of concurrent streams.
• If you need to watch on multiple devices at the same time, you may consider upgrading your plan.

If you continue to face issues or believe this is an error, please contact our support team at support@hoichoi.tv with details of your account and a screenshot of the error message.